Photo by lilartsy on Pexels.com About 10-12 years ago, a coworker of mine once told me that I should never say “I’m sorry”. Instead, I should say, “I apologize”. She explained that saying “I’m sorry” implies that you are a “sorry” person. It casts you in a negative light, and continued usage could contribute to …
Tag: Language use
It’s time to retire “stay safe” as a closing phrase for every phone conversation.
Photo by Pixabay on Pexels.com, updated by author. This observation can apply to any well-meaning phrase, but is primarily inspired by one of my colleagues who tells clients to “stay safe” as the closing to every phone conversation. The habit is so entrenched, the phrase was accidentally said to me during a quick phone conversation, …
Continue reading It’s time to retire “stay safe” as a closing phrase for every phone conversation.